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    Frequently Asked Questions

    FAQ

    How much is delivery?

    We have a flat rate delivery charge of €6.50 on all orders placed.

    Where do you delivery to?

    At the moment we only delivery around the republic of Ireland. Though we are hoping to expand our reach soon.

    Do you send description cards with crystals?

    Yes, we send out information cards with every crystal product. Which lets you know what planet, element, Zodiac sign and chakra your crystal relates best to. We also give a brief description of what the benefits of the crystal are.

    What is the return Policy?

    We do not accept returns. Unless you have recieved a faulty or damaged item. If this happens you must contact us within 48 hours of receiving your order with pictures of the damaged item. For more information check out our store policy page.

    Are you products cleansed of any negative energy?

    Yes we cleanse all our products when we recieve them from our wholesalers. We also cleanse them again before packaging them up and sending them out to their new homes.

    How do I cleanse my own crystals?

    There are many ways to do this. You can use smoke from an incense stick or a smudge stick. Just hold your crystal in the smoke and visualise the smoke clear away all the energy attached to the crystal. Leaving your crystals out in the moonlight overnight is also a very popular way to cleanse your crystals (leave them out under a full moon for the best effect. But whichever method you choose to use, the most important thing to do is to make sure you have a clear intention to clear and cleanse your crystals.